Shiva Ganges View guesthouse is located near Manmndir ghat in Varanasi and is also well known as red bungalow as the whole building is painted red. The location is very nice as it is situated right along the river side and is walking distance from Harishchandra Ghat, the cremation ground. I had a French guest staying there and told me something about the guesthouse which made me write this post. In fact he was staying at Hotel Haifa before meeting me but changed the hotel only because of my report about corruption at Hotel Haifa and I really appreciated it.
Anyways, it was my first time when I got to enter the hotel and my first impression was very good. The hotel is run by an old man named Mr. Tondon whom I saw greeting his guests and doing all the formal things. After a while he asked me about what I do and when I told him that I am a tourist guide, he asked me to meet with him later personally. He said that he has a lot of work for tourist guides and would like to work for him. I knew that I would not be able to work for him as they do not even pay the real wage of tourist guides decided by government of India but I just agreed on meeting with him later.
I knew that if a tourist guide ever gets an assignment through any guest house or budget class hotels then they have to give a cut from their wage to the hotel and I just don’t do this. And in any case, since I charge more than the government rate he would have not been able to afford me. I went to the hotel several times while my guest was staying there and every time I had a positive impression until the day before my guest left. He asked for the final bill and bill indicated the amount different than what they had agreed before the guest checked-in the hotel.
When the guest moved there the first day, Mr. Tondon, the owner, asked for Rs. 3500 per night but on the last day he gave the bill of Rs. 4000 per night. When the guest asked about the difference of Rs. 500, he said that he was not sure about the room he was going to rent. It was crazy, how come a hotel could the tariffs? And in any case if they agreed on Rs. 3500 then it means Rs. 3500. It could not be Rs. 4000 without informing the guest. The guest was very upset and tried to convince Mr. Tondon that it was his fault and he needed to charge Rs. 3500 but Mr. Tondon was very profession in saying that it was not a fault of anyone but it was just a mistake that happened unintentionally.
The guest decided to give up as he just wanted to relax and did not care about Rs. 500 extra but it was really disturbing for me. This behavior of Mr. Tondon made me curious to see the room. I went to see the room of my guest and it just did not look worth Rs. 3500 or 4000 per night. The architecture was old and unique but walls were dirty. It had a strange golden color on ceilings. The washroom was also dirty and I just did not get any feeling of staying there. I would never ever give Rs. 4000 per night for such a room. I often have to book the hotels for my guests and if their budget is over 3000 per night then I prefer Hotel Ganges View, Palace on Ganges or Rashmi Guesthouse.
Palace on Ganges or Ganges View rooms are expensive but they are worth it but Shiva Ganges View rooms were not worth Rs. 4000 per night for sure. Another complaint about Shiva Ganges View was noted by a Hindi teacher named Mr. Binit Mishra who had a student staying there. On the very first day Mr. Tondon asked him for 50% as commission but Mr. Mishra immediately denied to give him anything. Mr. Tondon said that if he doesn’t get any commission then he won’t allow Mr. Mishra to enter in his hotel. Finally Mr. Mishra informed about it to his guest and the guest checked out the hotel.
It is really strange behavior from hotel owners in Varanasi and I often have to encounter through such situation but I never understand how a business owner can do it. What do they think of the business? Do they know anything about how the world is changing and it is becoming easier to find information online? Anyways, it was such a stupid behavior of Mr. Tondon and I hope someone gets to read this post before staying there. I have already made a few reports about other crazy services in Varanasi. But it doesn’t mean that I am trying to target certain people. I believe that it is better to take action than being quiet or keep complaining. And I will be keep writing about anything weird like Shiva Ganges View guesthouse. Peace. Thanks.