I was watching news on India TV news channel today and it made remember of my best video of the day prize I had won on India TV three years ago. Actually once I and Lane went to see the untreated sewage discharge in Nagwa, Varanasi and Lane had a digital camera and used his camera and captured the video of the untreated sewage mixing in Ganga. Later I sent this video to India TV news channel and selected my video as best video of the day and I won a prize a color TV. I was so excited to have won this prize and actually I did not have a TV at that time and no money to buy it so the prize was really nice.
I contacted India TV and they asked me to send them a bank draft of Rs. 2300 which was supposed to be a tax which is given on lottery winning amount. I was so happy for the prize and I decided to give them Rs. 2300 as tax. I sent the money and then sent me a letter saying that I had won a TV and I could get it at the nearest Sansui TV store. Actually this latter was written on Sansui’s letterhead because Sansui was the sponsor of the program. They had mentioned their Varanasi office address on the letterhead and I went to the address mentioned.
When I arrived at the address, I came to know that the office was closed an year ago. I immediately contacted India TV again and they asked me to contact Sansui Mumbai office. I contacted Sansui Mumbai office and they asked me to contact their Lucknow office. I contacted Lucknow office and they asked me to contact them after a week. I contacted them again after a week and they told me that no Sansui dealer in Varanasi had the TV model I had won so I would have to wait again. I again contacted them after a week but same story.
I contacted India TV to make a complaint and they told me that their responsibility was only to collect money from me and send it to Sansui, that’s all, now it was Sansui’s responsibility to give me the TV. I was shocked to hear their answer. I told them that I would go to police if they don’t help me and they said I was free to do so. I was continously in touch with Sansui Mumbai office, Lucknow office, Varanasi dealers, India TV and nobody was helping me. The letter they had given me was only valid for three months and now I was going to pass this six months and I was really worried about it.
I called to the Sansui’s Lucknow and Mumbai office and told them that I was going to police and they also said it was up to me. Their Lucknow office would tell me again and again to contact them later and I just did not know what to do. Lucknow office was telling me that they were running in shortage of TVs because of the festival season. Finally I decided to go to the police to register my complaint so that I could have a written evidence of me contacting Sansui and India TV before expiration of the document. I went to my nearest police station and asked them to register my complaint.
But their response was more shocking than India TV and Sansui. The policemen told me that they did not know under which act they would register the complaint. I told them that my complaint should go under act for cheating but said they were not aware of such act. They asked me to contact the bigger police station. As I was about to leave the police station, one of the policemen sitting there called me and asked if I knew someone at the bigger police station and I said no. And then he told me that if I did not know anyone at the bigger police station, then my complaint would not be registered.
I was shocked to hear this. I finally gave up on this idea of registering a complaint and contacted Sansui’s Lucknow office again and I was pretending to be so polite with them this time. Finally after spending over six months I got my prize but I had to go to Lucknow to get it. I took an overnight train to Lucknow, got my prize there and brought it back by a bus. I am sure that I had spent more than Rs. 1500 on telephone calls and trip to Lucknow. I was not that excited for a color TV but I was more excited for a prize I had won but I had to go through some serious trouble to get it.
I have made several videos after this incident and I would have loved to send it to India TV but I just don’t want to do anymore because their approach after taking money from me was just as crazy as it could be. I just could not believe what India TV, Sansui and police did with me.